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Steps are as below to fix firefox crash error:
1.In the Firefox Location bar, go to about:crashes. A page listing crash reports that you've submitted will appear.
2.Click on the latest crash under Report ID.
3. You will be taken to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing your report, the crash signature will appear under the ID. (e.g. nsCrasher::Crash())
4. In the top right corner of the page, click on Get Help to search for Support articles that match the crash signature.
11:31 PM
Kushal Khare

